Now a mobile app to access Ajman sewage services

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Lina Abdel Rahman / 13 October 2016

Ajman:

Access to Ajman Sewerage’s services just got easier for Ajman residents, following the development and activation of both Ajman Sewerage’s mobile application and e-payment system on the company website. These customer-oriented initiatives aim to deliver and give access to the company’s services remotely and at the comfort of the customers’ home or workplace. It also signals a confirmed move towards the streamlining of Ajman Sewerage’s service and transactions delivery with convenient, safe and time saving options.

These free applications, available on any connected computer or iOS/Android smartphone, will be tools for Ajman Sewerage’s customers to make their transactions remotely as it will allow them not only to view and pay their invoices instantly but also to benefit from other services such as submitting and tracking their requests, reporting any issue and being with the company’s latest news.

“Ajman Sewerage is constantly seeking ways to improve its customer experience. Under the leadership of our Chairman, His Highness Rashid bin Humaid Al Nuaimi, we are now launching Ajman Sewerage’s mobile application as well as the website e-payment system for our tech-savvy and time-pressed customers.” said Christophe Ledur, General Manager at Ajman Sewerage.

Christophe Ledur also revealed that regular requests from customers was one of the key drivers for setting up remote and reliable interactive channels that will efficiently cater to the expanding customer base and allow them to benefit from the company’s services remotely.

“Among the many useful features to make interactions with us more convenient, the mobile application will allow to submit requests and reports to our dedicated customer service and technical teams, find the locations of all our customer service centers and ongoing field activities, view and pay invoices instantly, keep an electronic record of our customers’ transactions, and also be up to date with regular news.” added Christophe Ledur.

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