Customer Services

Continuous enhancement of customer convenience


  • Moving Out (Service Termination)
  • Update Your Settings
  • Log A Complaint

If you are moving to a new property, it is essential that you register this with us. With your updated information, we can easily keep you informed and make it much easier for you to move in quickly and smoothly.

New Tenant

Are you moving in a new premise?

Register yourself easily by filling in all fields in the form below and click on “Send Now”. Our Customer Service Department will get in touch with you within 72 hours.

Tenant Information

Tenant Full Name (required)

Tenant Nationality (required)

Tenant Mobile Phone No. (required)

Tenant Email (required)

Tenant P.O. Box

Copy of Passport/Emirates ID/Commercial Trade Licence (required)

Landlord Information

Landlord Full Name (required)

Landlord Mobile Phone No. (required)

Plot No. (required)

Premise ID (required)

Premise Type (required)

Tenancy Contract

Start Date (required)

Copy of Tenancy Contract (required)

Existing Tenant (Not Yet Registered)

Are you occupying a premise but not yet registered?

Register yourself easily by filling in all fields in the form below and click on “Send Now”. Our Customer Service Department will get in touch with you within 72 hours.

Tenant Information

Tenant Full Name (required)

Tenant Nationality (required)

Tenant Mobile Phone No. (required)

Tenant Email (required)

Tenant P.O. Box

Copy of Passport/Emirates ID/Commercial Trade Licence (required)

Landlord Information

Landlord Full Name (required)

Landlord Mobile Phone No. (required)

Plot No. (required)

Premise ID (required)

Premise Type (required)

Tenancy Contract

Start Date (required)

Copy of Tenancy Contract (required)

Registered Tenant Adding A New Premise

Are you occupying multiple premises?

Register these additional premises easily by filling in all fields in the form below and click on “Send Now”. Our Customer Service Department will get in touch with you within 72 hours.

Landlord Information

Landlord Full Name (required)

Landlord Mobile Phone No. (required)

Existing Premise ID (required)

New Plot No. (required)

New Premise ID (required)

New Premise Type (required)

New Premise Tenancy Contract

Start Date (required)

Copy of Tenancy Contract (required)

Tenant Information

Tenant Full Name (required)

Tenant Nationality (required)

Tenant Mobile Phone No. (required)

Tenant Email (required)

Tenant P.O. Box

Copy of Passport/Emirates ID/Commercial Trade Licence (required)

It is important that you share all the relevant details with us if you are moving out of your current property. It is a mandatory step to allow you to recover your customer deposit upon leaving the property.

Are you moving out of your current premise?

Please fill in all fields in the form below and click on “Send Now”. Your request will be processed within 24 hours. Once you receive the final bill notification, please visit our main service center either to pay the final bill or to collect the refund of your deposit amount, and collect your Non Objection Certificate.

If you are not a registered tenant, make sure to bring the original deposit payment receipt or a deposit refund/transfer form signed by the landlord.

Full Name (required)

Account No. (required)

Mobile Phone No. (required)

Email Address (required)

Moving Out Date (required)

Copy of Passport/Emirates ID/Commercial Trade Licence (required)

Copy of Service Termination Form Signed by the Landlord (required)

Additional File

Additional File

Have you changed mobile numbers? Have you created a new email address? Do you no longer want to receive paper bills? Click the links below and fill in the relevant details and our customer service team will immediately make sure that we are serving you to the fullest potential.

Update your contact information

Do you want to let us know any change in your contact information?

Fill in the form below and click on “Send Now”. Our Customer Service Department will get in touch with you if necessary.

Full Name (required)

Account No. (required)

Message (required)

Go Green: Register for eBill

Do you want to receive your invoice by email?

Fill in the form below and click on “Send Now”. Our Customer Service Department will get in touch with you if necessary.

Full Name (required)

Account No. (required)

Mobile Phone No. (required)

Email Address (required)

Is there an issue that we have overlooked? At Ajman Sewerage we strive to bring you the best in service across all of our sectors. If you feel there has been any problem with our service, do not hesitate to get in contact with us by filling in the form below.

A complaint to share?

Please fill in all fields in the form below and click on “Send Now”. Our Customer Service Department will get in touch with you within 72 hours.

Full Name (required)

Account No. (required)

Mobile Phone No. (required)

Email Address (required)

Message (required)

Attachment

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