ePayment Policy

Privacy Policy


  • All credit/debit cards details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Terms And Conditions


  • Any person under age 18 shall not register as a user of the website and shall not transact on or use the website.
  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.
  • United Arab of Emirates is our country of domicile.
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.

Methods Of Payment, Card Types Accepted and Currency


  • We accept payments online using MasterCard and Visa credit/debit cards in AED.

Payment Policy


  • Once a payment transaction is completed, a payment receipt will be sent to the email address specified by the payer.
  • If the payer does not receive the payment receipt within 24 hours from the payment transaction, he/she can contact Ajman Sewerage at the following email address info@ajmansewerage.ae or can call to +971 (0)6 714 8888.

Refund Policy


  • Ajman Sewerage will not refund any amount through the online payment channel, but customers can submit a refund request to any of the Customer Service Centers located in Ajman.

Security Policy


  • Ajman Sewerage takes appropriates steps to ensure data privacy and security including the use of various hardware and software methodologies. However, Ajman Sewerage cannot guarantee the security of any information that is disclosed online
  • Ajman Sewerage is not responsible for the privacy policies of the websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest that you review such third party’s privacy policies before providing them any data. Ajman Sewerage will not be responsible for the policies or practices of other third parties.

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